Dear {{lead.English Salutation:Default=Investor}},

Thank you for being a valued member of’s online real estate marketplace. You’re receiving this email because you did not complete the necessary steps to close on several properties that you won.

Since this has become a pattern of activity, we are removing your $2,500 Bid Deposit Override (BDO) privileges, effective immediately.

If this pattern continues, we will be required to take the following actions:

•    Suspension from for 45-60 days
•    Potential liquidated damages per instance of Buyer Withdrawal

To get your account back on track and to gain a better understanding of the closing process, please make an appointment with one of our expert Sales Advisors Choose your preferred time below:


1 - 3PM / PT
3 - 5PM / PT


1 - 3PM / PT
3 - 5PM / PT


1 - 3PM / PT
3 - 5PM / PT

Going forward, we hope to work together so you can bid with confidence, win with confidence, and close with confidence.


*The Bid Deposit Override (BDO) privilege allows buyers to bid on select properties without placing a $2,500 deposit.

Questions? We’re here to help.

Contact us at 1 (800) 793-6107 from 6am - 5pm PT or email Or, visit our online Auction Learning Center.