Dear {{lead.English Salutation:Default=Investor}},

Thank you for being a valued member of’s online real estate marketplace. You’re receiving this email because you did not complete the necessary steps to close on multiple properties that you won.

Due to this consistent behavior, we are removing your $2,500 Bid Deposit Override (BDO) privileges, effective immediately.

If this pattern continues, we will be required to take the following actions:

•    Suspension from for 45-60 days
•    Potential liquidated damages per instance of fallout and/or,
•    Permanent removal from

To discuss the possibility of restoring your BDO privileges, please make an appointment with one of our expert Sales Advisors. Choose your preferred time below to get started:


1 - 3PM / PT
3 - 5PM / PT


1 - 3PM / PT
3 - 5PM / PT


1 - 3PM / PT
3 - 5PM / PT

Going forward, we hope to work together so you can bid with confidence, win with confidence, and close with confidence.


*The Bid Deposit Override (BDO) privilege allows buyers to bid on select properties without placing a $2,500 deposit.

Questions? We’re here to help.

Contact us at 1 (800) 793-6107 from 6am - 5pm PT or email Or, visit our online Auction Learning Center.